Ergonomics: The Overlooked Strategy Driving Safety and Performance
Risk ManagementArticleNovember 10, 2025
Budget season is here. Across organizations, leadership teams are reviewing spreadsheets, balancing competing priorities and deciding where to allocate resources for the greatest return. Technology upgrades, compliance costs and operational improvements often dominate the discussion. Yet one area quietly influencing productivity, safety and retention everyday struggles for attention and funding: ergonomics.
The numbers, outcomes and long-term advantages of ergonomic improvements are too strong to ignore. Ergonomics is more than a safety initiative; it is a business strategy that reduces cost, increases worker safety and strengthens organizational resilience.
The Cost of Overlooking Ergonomics
Musculoskeletal disorders (MSDs) account for nearly 34 percent of all workplace injuries requiring days away from work in the United States1. Each case costs employers between $17,000 and $25,000 in direct expenses, and often two to four times more in indirect costs such as lost productivity, temporary labor and retraining2. Across industries, MSDs represent billions in annual losses as well as untold misery for those who physically suffer.
Despite the data, ergonomic improvements frequently receive limited or no funding when annual budgets are finalized. Ergonomics, which quietly influences productivity and retention, too often gets pushed down the road. The result of this is predictable: preventable injuries, higher costs and lower morale. Ergonomics deserves to stay at the front of the conversation precisely because it addresses multiple business outcomes at once:
- It improves operational continuity by reducing lost-time incidents.
- It strengthens retention by improving comfort and morale.
- It supports resilience by reducing financial and reputational exposure.
When leaders reframe ergonomics as an operational efficiency and risk-reduction tool, not just a safety initiative, it becomes far easier to justify and sustain.
The Business Case for Ergonomics
Ergonomics is not simply about comfort. It is about control over operational risk. When executed well, it directly improves productivity, safety and employee engagement, all of which are growth drivers. According to the American Society of Safety Professionals, every three dollars invested in ergonomics yields an average return of eight dollars, often within the first twelve months3.
Ergonomics delivers results across work environments:
- Office and Hybrid: Poor home-office design is a growing liability for organizations. Employees with optimized setups report 30 percent less discomfort and 15 percent higher focus. These ergonomic enhancements also help reduce absenteeism and support engagement4.
- Manufacturing and Warehousing: Ergonomic redesigns can reduce lifting-related injuries by 40 percent and improve efficiency by 20 percent5. Conversely, poor ergonomic design can disrupt production and inflate costs.
- Healthcare: Adjustable tools and patient-handling devices can cut injury rates by as much as 30 percent6. However, healthcare-related costs for employers are expected to rise as the workforce ages. By 2030, approximately one in six people worldwide will be over sixty, increasing MSD prevalence and recovery times7.
The evidence is clear: when organizations invest in ergonomics, positive result follows.
Why Budgeting Now Matters
The timing of your investment determines the strength of your outcomes. Conducting an ergonomics review early in the year helps ensure resources are allocated before urgent issues consume next year’s attention and dollars.
Early planning provides several benefits:
- Assess current program maturity and identify high-risk areas.
- Set measurable goals aligned with business objectives.
- Build cross-functional support among operations, HR and finance.
- Integrate ergonomics into equipment design, procurement and training.
When ergonomics is budgeted consistently, year after year, organizations experience compounding benefits, as represented in the following table8.
|
Timeframe |
Reduction in Injury Frequency |
Reduction in Severity (Costs) |
ROI Impact |
|
After 1 Year |
15–25 % |
10–15 % |
Early returns of $2–$3 per $1 invested |
|
After 2 Years |
30–50 % |
25–40 % |
$5–$6 return per $1 invested |
|
After 3 Years |
50–70 % |
40–60 % |
Mature programs deliver up to $8 return per $3 invested |
These outcomes demonstrate why ergonomics must be treated as a business investment, not a compliance cost.
The War of Inches and Safe Production
Ergonomics has often been described as a “war of inches.” Small adjustments—raising a surface by a few centimeters, changing a handle position, reducing a reach or eliminating an unnecessary motion—may appear minor on their own, yet together they deliver significant improvements in safety, quality and efficiency.
This war of inches is the foundation of Safe Production. When organizations design tasks, tools and work environments with ergonomics in mind, they reduce motion waste, improve flow and sustain output without sacrificing worker health. Ergonomics is where safety and productivity meet. It helps ensure that protecting people and maintaining operational performance are complementary not competing goals.
Organizations that embed ergonomics within their Safe Production philosophy see gains in both risk reduction and throughput. It is not about working faster; it is about working smarter, safer and more sustainably.
Taking Action
As you prepare budgets for the coming year, ask yourself:
- Do we have a written ergonomics program that aligns with company goals?
- Are our risk assessment tools current and data-driven?
- Are we training all levels of the organization to identify and control ergonomic risk?
- Are we integrating ergonomics into procurement, maintenance and process design rather than reacting to injuries?
If the answer to any of these questions is no, this is the opportunity to strengthen both your risk posture and business performance.
Final Thoughts
Ergonomics protects people, enhances efficiency and delivers measurable ROI. It is one of the few investments that simultaneously reduces cost, increases productivity and strengthenresilience. As you finalize next year’s budget, resist the urge to be quiet about ergonomics; be clear and persistent in advocating for it. The dollars you invest today will pay dividends tomorrow.
If you are unsure where to start, Zurich Resilience Solutions can help assess your current ergonomics maturity, identify high-value opportunities and build a roadmap that aligns with your strategic objectives. Now is the time to make ergonomics a core part of your business strategy and your foundation for Safe Production.
Sources:
- U.S. Bureau of Labor Statistics. https://www.bls.gov
- ErgoPlus. https://ergo-plus.com
- American Society of Safety Professionals (ASSP) Journal of Safety Research. https://aeasseincludes.assp.org
- Mayo Clinic. https://www.mayoclinic.org
- Manufacturing Tomorrow. https://www.manufacturingtomorrow.com/
- Work Health Solutions. https://workhealthsolutions.com
- World Health Organization (WHO). https://www.who.int
- Cornell University Ergonomics Web. https://ergo.human.cornell.edu
About the Author

Jeffrey Smagacz, CPE
Principal Ergonomist, Zurich Resilience Solutions
Jeffrey Smagacz is a board-certified Ergonomist and Industrial Engineer with more than 30 years of global experience helping organizations build safer, smarter and more productive operations. As the National Ergonomics Leader at Zurich Resilience Solutions, he has partnered with countless Fortune 1000 businesses to reduce musculoskeletal disorder risks, improve workplace design and align safety with strategic business goals. Known for blending technical expertise with executive-level impact, Jeffrey has led scalable programs, Kaizen-based interventions, and performance-driven assessments that deliver measurable results.
A recognized thought leader and published author, Jeffrey has spoken at national and international conferences on ergonomics, Lean methodologies and workforce well-being. His career spans leadership roles in consulting, technology and risk management, where he has consistently driven innovation and operational efficiency.
